Terms of Service

1. Agreement

These Terms of Service (“Terms”, “Regulamin”) govern your use of EduPilot, a service provided by Aiventor Sp. z o.o. In these Terms, “EduPilot”, “the Platform”, “we”, “us”, and “our” mean:

• Aiventor Sp. z o.o., al. Solidarności 117-615, 00-140 Warszawa, Poland
• NIP: 7252347037 | REGON: 529689160 | KRS: 0001128173
• Share capital: 2500 PLN (fully paid up)
• Contact: admin@aiventor.eu

By creating an account or using EduPilot, you agree to these Terms. These Terms are made available in a form that allows storage and reproduction before concluding the contract, in accordance with Art. 8 of the Polish Act on Provision of Electronic Services (Ustawa o świadczeniu usług drogą elektroniczną).

Polska wersja niniejszego Regulaminu jest dostępna na żądanie pod adresem admin@aiventor.eu.

1a. Additional Terms

The following documents supplement these Terms and prevail over them for their subject matter:

• Marketplace Creator Terms — publishing and selling Courses on the Marketplace
• Marketplace Purchase & Enrollment Terms — buying and enrolling in Courses
• Credit Policy — Credits for AI generation features
• Community Guidelines & Content Policy — content and conduct rules
• Privacy Policy and Cookie Policy — data and cookies
• Data Processing Agreement (DPA) — for schools, organisations, and educators processing learner data

2. Service Description (Art. 8.1 Ustawa o świadczeniu usług drogą elektroniczną)

EduPilot is an AI-powered platform that helps educators create, edit, manage, and sell educational courses, and helps learners study them. Services provided electronically include:

1. Course Generation — AI-assisted creation of complete courses and lessons from user instructions
2. Content Editing — AI-assisted editing, restructuring, and improvement of educational materials
3. Assessment Creation — Generation of quizzes, tests, and learning activities
4. Course Marketplace — a catalogue where Creators publish Courses and users browse, enroll in, and purchase them
5. Learner Account — a study space with course access, progress tracking, and an AI tutor (the tutor is an AI system and is identified as such in the interface)
6. Student View & Sharing — sharing created courses with students via link
7. Dashboard — overview of created courses and analytics

Technical Requirements

To use EduPilot, you need:

• Web browser: Chrome 90+, Firefox 90+, Safari 14+, Edge 90+ (latest versions recommended)
• Internet connection (minimum 5 Mbps)
• JavaScript enabled
• Cookies enabled (essential cookies required)
• Screen resolution: minimum 1024x768

3. Account Registration

• You must provide accurate information when creating an account
• You are responsible for maintaining the security of your account credentials
• You must be at least 16 years old to create an account (in accordance with the Polish age of consent for data processing). Users under 16 may use the service only with verified parental or guardian consent
• One person or organization may not maintain more than one free account
• Depending on how you use the Platform, you may act as an educator, a Creator (seller on the Marketplace), a Learner, or an organisation; role-specific rules are set out in the Additional Terms (Section 1a)

4. Acceptable Use

You agree to:

• Use EduPilot only for lawful educational purposes
• Not upload content that is illegal, harmful, or violates third-party rights
• Not attempt to reverse-engineer, hack, or disrupt the service
• Not use the service to generate content that promotes violence, discrimination, or harm
• Not resell or redistribute the service without our written consent
• Comply with all applicable laws, these Terms, and the Community Guidelines & Content Policy

5. Content Ownership

Your Content

• You retain full ownership of all content you create using EduPilot (courses, lessons, assessments, materials)
• You grant us a limited license to host, display, and process your content solely to provide the service
• This license terminates when you delete your content or close your account
• Additional licences for Courses published on the Marketplace (including licences to enrolled Learners) are set out in the Marketplace Creator Terms

AI-Generated Content

• Content generated by AI through EduPilot is provided to you for your use
• You are responsible for reviewing, editing, and validating AI-generated content before using it with students
• We do not guarantee the accuracy, completeness, or appropriateness of AI-generated content
• You should not rely on AI-generated content without professional review

Our Content

• EduPilot’s interface, branding, documentation, and underlying technology remain our property
• These Terms do not grant you any rights to our intellectual property beyond using the service

6. AI Disclaimer

EduPilot uses artificial intelligence to assist in content creation and learning. Important:

• AI is a tool, not a replacement for professional judgment. You are responsible for reviewing all generated content
• AI may produce inaccurate, incomplete, or inappropriate content (“hallucinations”). Always verify before use
• AI-generated content should be adapted to your specific educational context, curriculum standards, and student needs
• The AI tutor supports learning; it does not set final grades or make final academic decisions — educators do
• We continuously improve our AI systems, but we cannot guarantee error-free output

See also our AI Transparency Notice.

7. Data and Privacy

Your use of EduPilot is also governed by our Privacy Policy. Key points:

• We do not use your data or content to train AI models
• We process data in accordance with GDPR and applicable privacy laws
• Schools, organisations, and educators inviting learners act as data controllers and accept our Data Processing Agreement (DPA) before processing student data

8. Service Availability

• We strive to maintain high availability but do not guarantee uninterrupted service
• We may perform maintenance with reasonable advance notice
• We reserve the right to modify, suspend, or discontinue features with notice

9. Payment Terms

• Free tier: subject to usage limits as described on our pricing page
• Paid plans: billed monthly or annually as selected
• All fees are exclusive of applicable taxes (VAT will be added where applicable); consumer-facing prices are displayed inclusive of VAT
• Price changes: We will notify you at least 30 days in advance of any price changes. You have the right to terminate your subscription without penalty if you do not accept the new pricing. Continued use after the change takes effect constitutes acceptance of the new price

Credits, Wallet, and Crystals

• Credits are a unit of account for AI generation features, governed by the Credit Policy. Credits are not money and have no cash value
• Wallet is a prepaid balance for Marketplace purchases, governed by the Marketplace Purchase & Enrollment Terms
• Crystals are earned through study only, cannot be purchased, have no monetary value, and are spent on optional perks. Nothing on the Platform — Credits, Wallet funds, or Crystals — can buy grades, certificates, or course completions

9a. Right of Withdrawal (Prawo odstąpienia od umowy)

If you are a consumer in the EU/EEA, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period expires 14 days after the day of the conclusion of the contract.

To exercise the right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., email to admin@aiventor.eu).

Model withdrawal form:

To: Aiventor Sp. z o.o., admin@aiventor.eu I hereby give notice that I withdraw from my contract for the provision of EduPilot service. Ordered on / received on: [date] Name: [your name] Address: [your address] Date: [date] Signature (only if sent on paper): ___________

Effects of withdrawal: We will reimburse all payments received from you no later than 14 days from the day on which we receive your withdrawal notice, using the same means of payment.

Exception for digital services: If you expressly requested that the service begins before the expiration of the 14-day withdrawal period, and you acknowledged losing your right of withdrawal once the service has been fully performed, the withdrawal right may be limited proportionally to the service already provided.

9b. Complaints Procedure (Reklamacja)

In accordance with Art. 8 of the Polish Act on Provision of Electronic Services:

1. How to file a complaint: Send an email to admin@aiventor.eu with a description of the issue, your account information, and the desired resolution
2. Response time: We will respond to your complaint within 30 days of receipt
3. Resolution: We will inform you of our decision and proposed resolution in writing (email)
4. If unsatisfied: You may pursue out-of-court dispute resolution through the European Commission’s ODR platform at ec.europa.eu/consumers/odr, or through the relevant Polish voivodeship inspector of trade inspection (Wojewódzki Inspektor Inspekcji Handlowej)

10. Limitation of Liability

To the maximum extent permitted by law:

• Our total liability is limited to the amount you paid us in the 12 months preceding the claim
• We are not liable for indirect, incidental, consequential, or punitive damages
• We are not liable for losses resulting from your reliance on AI-generated content without review
• We are not liable for third-party actions or service interruptions beyond our control

11. Termination

• You may close your account at any time by contacting admin@aiventor.eu
• We may suspend or terminate accounts that violate these Terms or the Community Guidelines & Content Policy
• Upon termination, your content will be available for export for 30 days, then deleted

12. Changes to Terms

We may update these Terms to reflect changes in law, our services, or business practices. For material changes:

• We will notify you at least 14 days in advance via email and/or in-app notification
• We will clearly describe what is changing and why
• You have the right to terminate your account without penalty if you do not accept the changes, by notifying us before the changes take effect
• If you continue to use the service after changes take effect, this constitutes acceptance of the updated Terms

We will not make changes that are unfair or disproportionate to consumers (in accordance with the prohibition of unfair contractual terms under Polish law and Directive 93/13/EEC).

13. Governing Law and Disputes

These Terms are governed by the laws of Poland.

For consumers: Disputes may be resolved by the court competent for your place of residence (in accordance with Polish consumer protection law). Nothing in these Terms limits your statutory consumer rights. You may also use the EU Online Dispute Resolution platform: ec.europa.eu/consumers/odr.

For business users: Disputes shall be resolved by the courts of Warsaw, Poland.

13a. Prohibited Content

In accordance with Art. 8 of the Polish Act on Provision of Electronic Services, the User is prohibited from providing unlawful content (treści o charakterze bezprawnym), including content that:

• Infringes third-party intellectual property rights
• Contains personal data of third parties without their consent
• Promotes violence, discrimination, or illegal activities
• Contains malware or malicious code

Detailed content and conduct rules, including the enforcement procedure, are set out in the Community Guidelines & Content Policy.

14. Contact

EduPilot (Aiventor Sp. z o.o.) Email: admin@aiventor.eu